An initial set of core responsibilities is likely to include:
- Report directly to Co-Founder
- Management of 1-3 Program Officers leading citizen, facility and local government
engagement and core program activities - Lead all of our program innovations and product testing work from design thinking
through to implementation – conduct research, identify problems, design solutions and
test them to optimise service design - Lead aspects of government engagement:
■ Identify how to adapt our service to the needs of our government partners in order to drive maximum impact from the service
■ Collaborate with Ministry of Health and PO-RALG to build capacity of local government and Healthcare workers in addressing client feedback
■ Provide technical assistance to local government officials to support facilities in planning, implementing and evaluating client feedback